- Connect the printer to a network jack.
- Print a configuration page.
- Note the IP address and MAC address of the printer.
- The MAC address is sometimes shown as the Hardware address or simply HW address on the configuration page. Examples:
- BC:B1:81:EE:96:C1
- 48-2C-6A-13-5F-3B
- a445.36df.cc72
- If the IP address begins with 169.254, ensure that DHCP is Enabled on the printer's network settings. This will be shown on the configuration page. (DHCP is usually enabled by default)
- If you do not know how to enable DHCP on your printer or copier, contact the CNS Helpdesk for assistance.
- The MAC address is sometimes shown as the Hardware address or simply HW address on the configuration page. Examples:
- Open a ticket with the CNS Helpdesk with the following information:
- Department
- Room #
- Printer Model
- Current IP Address
- MAC Address
Overview
Content Tools