University Technology provides a wide range of web-accessible software for academic, administrative, and general use. Most of this software can be accessed through any modern web browser and we endeavor to select software for the university that can be easily accessed using the most common devices and browsers that Drew's students, faculty, and staff use. However, due to constant change in the industry from both makers of web browsers and application software, we are unable to support every application in every instance. The table below documents what browsers are currently known to work with each Drew supported software package. Browser support may change from time to time due to updates made by vendors.
Drew supported web browsers
University Technology currently supports Microsoft Internet Explorer on Windows computers and Apple Safari on Macintosh computers as well as Mozilla Firefox and Google Chrome on both Macs and PCs. Unless specifically noted in the table below, the current shipping version of these browsers is supported. We recommend keeping your browser up to date unless you must use a piece of software noted in the table below which is not supported on the most recent version of your web browser.
A word about browser plugins
Some software requires the use of a browser plug-in. If a plug-in is required, it is noted in the table below. Plug-ins add additional functionality to a web browser and must be installed separately by downloading the plug-in from the vendor's web site. The most commonly needed plug-ins are Adobe Flash, Microsoft Silverlight, and Oracle Java. For security and compatibility reasons, University Technology recommends using the latest available version of required plug-ins and recommends that you keep plug-ins up to date when prompted. In the past, compatibility issues have arisen with the Java plugin and Drew's administrative software and we have asked users to avoid Java updates. This is no longer the case and we currently recommend that users use the currently shipping version of the Java 8 plugin as it is supported with the applications listed in the table below.
About CloudPC
Some software is available through University Technology's CloudPC service. CloudPC enables you to access Windows-based Drew software from anywhere in the world without having the software installed locally on your computer. Before you can use CloudPC for the first time, you must install the vWorkspace Connector on your computer by following our instructions. You may wish to or need to use CloudPC to access a particular application for any of these reasons:
- Use of Windows-based software on a Macintosh computer. For applications which are only available on Windows PCs, such as Argos reporting, use the CloudPC service to access the software on your Mac.
- Security. Some applications are designed in such a way as to require direct access to Drew servers or sensitive databases that cannot be made available over the internet or campus network without incurring unwarranted risk. Such software will only be provided via the secure CloudPC environment and will not be available for installation directly on end-user computers. Examples of these applications include Automic Application Manager (UC4), The Raiser's Edge, The Housing Director, and others.
- Convenience. Software delivered through CloudPC does not need to be installed on your computer and can be accessed from anywhere in the world. For this reason, CloudPC is our preferred method for delivering Windows-based software that Drew students, faculty, and staff require.
Drew supported software applications and web sites
General Use
| Windows PC | Macintosh | Plug-Ins Needed | Other Notes | |||||
|---|---|---|---|---|---|---|---|---|
| Internet Explorer | Chrome | Firefox | Safari | Chrome | Firefox | |||
| Drew web site |  | | | | | | ||
| TreeHouse | | | | | | | ||
| TreeHouse Self-Service | | | | | | | ||
| TreeHouse Ladder | | | | | | | ||
| Password Self-Service | | | | | | | ||
| Duo Security Self-Service | | | | | | | ||
| Moodle | | | | | | | ||
| Library Catalog | | | | | | | ||
| U-KNOW | | | | | | | ||
| Google Mail | | | | | | | ||
| Google Calendar | | | | | | | ||
| Google Drive | | | | | | | ||
| Google Groups | | | | | | | ||
| Google Sites | | | | | | | ||
| help.drew.edu (UT service requests) | | | | | | | ||
| WebTMA (Facilities service requests) | | | | | | | Disable your browser's pop-up blocker for tma.drew.edu. | |
| Virtual EMS (room scheduling requests) | | | | | | | ||
| NetStorage | | | | | | | ||
| My Housing | | | | | | | ||
| My Parking | | | | | | | ||
| My Health | | | | | | | ||
Administrative Systems
| Windows PC | Macintosh | Plug-Ins Needed | Other Notes | |||||
|---|---|---|---|---|---|---|---|---|
| Internet Explorer | Chrome | Firefox | Safari | Chrome | Firefox | |||
| Banner INB (Internet Native Banner) | | | | |  | | Java | Disable your browser's pop-up blocker for banner.drew.edu. CloudPC is not required on Macs. |
| Banner Relationship Management | | | | | | | Flash (all users) Java (campaign authors only) | |
| Banner Workflow | | | | | | | Java (workflow authors only) | |
| Banner Document Management | Disable your browser's pop-up blocker for banner.drew.edu. | |||||||
| | | | | | | Thin-client mode – document viewing, uploading, and indexing. No plug-ins needed. | |
| (IE 10 only) | | |  Use Cloud PC(no scanning support) | AppXtender plug-ins | Interactive-client mode – full document annotation, indexing, and scanning functionality. Users who have upgraded to IE 11 must use compatibility view. | ||
| This application is only available via Cloud PC. | |||||||
| Banner XE Events Management | | | | | | | ||
| Evisions Argos Reporting | | | | Use Cloud PC | Java | |||
| Evisions Form Fusion | | | | Use Cloud PC | Java | |||
| Evisions IntelleCheck | | | | Use Cloud PC | Java | |||
| Ellucian Recruiter | | | | | | | Silverlight | Disable your browser's pop-up blocker for recruiter.drew.edu. |
| Ellucian International Student and Scholar Management | | | | | | | SEVIS RTI Access requires Internet Explorer on Windows. | |
| DegreeWorks Scribe | This application is only available via Cloud PC. | |||||||
| DegreeWorks SureCode | This application is only available via Cloud PC. | |||||||
| DegreeWorks Transit | This application is only available via Cloud PC. | |||||||
| Adirondack Housing Director | This application is only available via Cloud PC. | |||||||
| Adirondack Conduct Coordinator | | | | | | | Flash | |
| Adirondack Parking Administrator | | | | | | | Flash | |
| EMS Campus (for administrators) | This application is only available via Cloud PC. | |||||||
| Blackbaud The Raiser's Edge | This application is only available via Cloud PC. | |||||||
| PyraMED | This application is only available via Cloud PC. | |||||||
| Titanium Schedule | This application is only available via Cloud PC. | |||||||
| Automic Applications Manager (UC4) | This application is only available via Cloud PC. | |||||||