Please note: These instructions are for voicemail on the new Mitel phone system. If you are looking for information about the old Intecomm phone system, please see Intecom Phone Instructions.
A blinking red light in the upper right corner of your phone and the icon at the top of your phone’s display screen indicate that you have unheard voicemail messages.
You an access your voicemail messages using either of the following methods:
- Visual voicemail lets you see details about your messages and listen to messages in any order you choose via the screen on your phone. To interact with your voice messages, you use soft keys on the phone, rather than relying on audio prompts as you would in traditional voicemail.
- Calling the ShoreTel voicemail system provides traditional voicemail that you navigate through a series of audio prompts.
- Expand the directions below for instructions on setting up your voicemail.
- Dial x4933 (or 973-408-4933 from off-campus) to access your voicemail via audio prompts.
Instructions for using both methods can be found below.
Quick Reference Guides
Voicemail Quick Reference Guide
485g Quick Reference Guide
Visual | Calling | |
---|---|---|
Record name | No | Yes |
Record greeting | No | Yes |
Set password | No | Yes |
Change call handling | Yes | No |
Record call handling messages | No | Yes |
Listen to messages | Yes | Yes |
Listen to deleted messages | No | Yes |
Delete messages | Yes | Yes |
Return call | Yes | Yes |
Forward a message | No | Yes |
Select/skip messages | Yes | No |
Details | Yes | Yes |