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  1. Connect the printer to a network jack.
  2. Print a configuration page.
  3. Note the IP address and MAC address of the printer.
    1. The MAC address is sometimes shown as the Hardware address or simply HW address on the configuration page. Examples:
      1. BC:B1:81:EE:96:C1
      2. 48-2C-6A-13-5F-3B
      3. a445.36df.cc72
    2. If the IP address begins with 169.254, ensure that DHCP is Enabled on the printer's network settings. This will be shown on the configuration page. (DHCP is usually enabled by default)
      1. If you do not know how to enable DHCP on your printer or copier, contact the CNS Helpdesk for assistance.
  4. Open a ticket with the CNS Helpdesk with the following information:
    1. Department
    2. Room #
    3. Printer Model
    4. Current IP Address
    5. MAC Address
  5.  
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