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titleInstructions on setting your phone to ring at your desk again

While employees were working remotely, we suggested forwarding our phones. As people return to campus, here are the steps to take.

From your desk phone

  1. Press the State soft key. The availability states are displayed, and the active state is indicated with a check mark. 
  2. To select a different availability state, do one of the following: 
    • On the key pad, press the number of the desired availability state. We recommend 1 Available.
    • Use the  or navigation keys to scroll to the desired availability state (we recommend Available), and press the OK soft key.
  3. The availability state for your phone changes to the selected state.

If you wish to change your availability state from a different phone or make other changes, please continue reading below.

Delete Voicemails

Although you receive voicemail recordings in your email, they continue to live in your voicemail storage until you choose to delete them.

Once you hit 60 messages, you will no longer be able to receive voicemail messages.

Follow the directions at Deleting Mitel Voicemail Messages to delete messages.


One of the features of the Mitel phone is availability states, which allow you to do things like send a call straight to voicemail when you are on vacation. 

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