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Managing Departmental Email Delegated Access

If you need to add or remove delegated access for a user, you have two options.

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  1. Go to http://mail.drew.edu in an incognito or private browsing window (instructions for all popular browsers can be found here). 
  2. Log in using the departmental username (for example, stuactiv) and password. If you do not know the departmental account password, please contact the University Technology Service Center at 973-408-4357.
  3. Once you are logged into the departmental email, please follow Google's mail delegation instructions.
  • A Google domain admin can

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  • add or remove delegates if you contact the University Technology Helpdesk at 973-408-4357 or via email

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  • at helpdesk@drew.edu with the usernames or email addresses of the people whose access needs to be adjusted.

Departmental Email Address Features

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  •  Desired email address
  •  A minimum two word name for the account
  •  The email addresses of those who should be granted delegated access
  •  The purpose of the account (so that we can recommend an alternative if a different solution will better meet your needs)
  •  Do you intend to use Google Drive files with this account? If so, please review the information about Shared Drives as that solution will be set up with the delegates identified as managers. 

Please note: Drew University is bound by Google's storage limitations, so Google Drive usage should be planned with that in mind. Both email and Drive files count against the University's limited storage.

I was given delegated access to another Drew email account. How do I access it?

  1. Navigate to mail.drew.edu.
  2. Log in to your regular Drew account if prompted.
  3. Click on the Drew logo in the top right (with your profile icon or initial) to expand the menu.
  4. Under "Manage your Google Account", you will see listed any of the other email accounts you have delegated access to. Click on the one you need and it will open in a new tab.

Please note: You cannot access delegated email accounts using a mobile phone app or any third-party email software such as Outlook or Thunderbird.

Google Groups

Google Groups are most useful as a discussion board for group members. They also allow for easy file-sharing in Google Drive. It is possible to send a calendar invitation to an entire group list.

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  • Discussion board for group members.
  • File-sharing and collaboration in Google Drive. 
  • Group Invitations to Calendar events.

Reviewed 6/11/24