Instructions for specific devices are below. You can click on the images to see them larger.
Google provides a broad range of options for connecting mobile devices to Google Apps. There are options for iOS devices (iPhone, iPad), Android phones and tablets, Windows Mobile devices, and Blackberry devices. University Technology will support iOS, Android, and Windows Mobile, and will offer best effort support for BlackBerry.
Faculty and staff users who are required to receive email on a mobile device for work purposes should follow the procedures in the stipend request form. All faculty and staff also have the option of using their personal devices to send and receive Drew email.
For non-Android devices, University Technology recommends connecting to Google Apps with Google Sync support (see below for Android instructions). This support provides connectivity to Google Apps as if it were a Microsoft Exchange server. As such, you will use the following settings:
Username: yourusername@drew.edu
Password: your uLogin password
If you have enrolled in the Duo Two-Factor Authentication service, use your Device Password instead.
Server: m.google.com
Port: 443
Domain: leave blank
Instructions for specific devices are below.
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Before you beginThe Terms of Service for using Google Apps is only available on the web, so before you set the account up on a mobile device, you will need to access your Drew Google account on the web. You only need to do this once, so if you've already logged in to your Google Apps account, you do not need to repeat this step. 1. Sign into your Drew Google account on the web. The easiest way is to simply go |
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2. Be sure to accept the Google Terms of Service and complete the "CAPTCHA." |
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3. Proceed to the instructions for your device. |
iOS (iPhone, iPad)
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Currently, users must explicitly enable IMAP before they are able to connect Mac Mail, Thunderbird, or another mail client to their account, or to set up their mobile device using the default Gmail settings. This must also be done from the web. Please visit https://support.google.com/mail/troubleshooter/1668960?hl=en#ts=1665018 to see how to enable IMAP. |
iOS (iPhone, iPad)
To configure your iPhone or iPad, please follow the instructions available at Google Support. Please note that you access Google by using the "Microsoft Exchange" server type on your phone. Do NOT use the "Gmail" option; it will not work fully. You will not get calendars and contacts on your device, and email will only show up on your device periodically instead of as soon as it is received. Please also note that, although Google has disabled Exchange support for gmail.com accounts, it remains available for Google Apps accounts.
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Adding your Drew account as a Google accountSome people may notice that they won't have access to Drew's global contact list in older versions of iOS using this method (this means you will see auto-fill work for people you have emailed in the past, but possibly not for Drewids you've never emailed before).
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6. Please enter the the following information into the open fields.
Email= username@drew.edu
Server= m.google.com
Username= username@drew.edu
Password= Your Drew uLogin Password, or if you have enrolled in the Duo Two-Factor Authentication service, your device password.
When you are finished entering all the information please click on Next.
7. Make sure your Mail, Contacts and Calendars are all turned on. Then click Save.
Note: The password for your account will not actually be checked until you select "Save" above. Thus if the password was not entered correctly on the account information screen you may be prompted to reenter it.
Note: "Push" is not supported with Google Mail viewed in the native iPhone Mail app, which means your phone may not routinely check for email messages. To check how your phone is set up, go to Settings > Mail > Accounts > Fetch New Data. Make sure your Drew account is set to "Fetch" and scroll down to set how often you would like your phone to check for new emails. If your Drew account is set up as an Exchange accountPlease delete the account and scroll up to follow the proper directions. |
Android
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(most Samsung, HTC, LG, Motorola smartphones, Android tablets)
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Android phones have native support for Google Services built in. To configure your Android device, first follow Google's instructions for the |
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Device Policy. Then you can sign in to your Drew Google account following these instructions. You can have multiple Google accounts on your phone and it will show contacts and calendars for all of them (calendars from different accounts have different colors by default). |
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Most other Google apps on the device allow you to switch which account is active or switch between accounts interactively. |
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The newest Android phones will also require you to set up a work profile. Different Android phones from different vendors |
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will look |
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different. Read the procedure for an Android |
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phone (v 5.0 and later) by clicking on the expand link below:
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Android Device Policy
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4. Select "Existing".
5. Enter your Drew email address and either your uLogin password or, if you have enrolled in the Duo Two-Factor Authentication service, your device password.
- Double check that your email address ends in "@drew.edu"
- Google will point out that you are agreeing to the Google Terms of Service, Privacy Policy, and Google Play Terms of Service. They also give you the option to be kept up to date with news and offers from Google Play. If you do not want these emails, be sure to uncheck the box before touching OK.
6. If you see the following screen, click "Download" and follow the instructions under "Google Apps Device Policy" below.
7. You may receive a screen offering to configure Google Play Store or "Set up payment info". You can select "Not now" here.
8. You may receive a screen offering to set you up with Google+. You can select "Not now" here.
9. Your phone will work for a moment, and if successful will show what information is configured to sync to your phone.
- If you do not want all of these things to sync, you can remove the check from the appropriate boxes. Please be careful if choosing to remove sync for some of these.
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Faculty/staff users: Under our |
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policy on the responsible handling of University data, Android users who connect their Drew account to their device are required to install and configure |
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app for their device. This will allow Drew to lock or wipe the device in the event that it is lost or stolen, and will allow Drew to protect sensitive University data that might be available in Gmail, Drive, or stored on the device. |
Open the app after installing, and click Next.
Select Activate to activate the Device Policy app to manage your device.
Click on Enforce to enable the policy for your device.
You will see your device properly managed and synced once this is complete. You can now exit the app (and return to step 7 above if you were just setting up your account).
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You will be prompted to install the app when adding your Drew email to your phone. In the event your device is lost or stolen, you can go to https://www.google.com/apps/mydevices/ to locate the device on a map, activate an alarm, remotely lock the device, or remotely wipe it. |
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University Technology can also wipe the device remotely if desired. |
Windows Phone:
Google also supports Google Sync for Windows phones. Click here for instructions.
Blackberry:
BlackBerry 10 devices (Z10, Q10) can also be set up with Google Sync. Instructions are available at the BlackBerry site using the settings shown at the top of this page.
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Reviewed April 9, 2024