Instructions for specific devices are below. You can click on the images to see them larger.
Please note: We provide these instructions in an effort to help, but cannot guarantee that Apple, Google, or any of the various phone manufacturers will not make a change that interrupts your access to your account on your mobile device. We recommend - and fully support - viewing your email account using a modern, updated web browser.
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Before you beginThe Terms of Service for using Google Apps is only available on the web, so before you set the account up on a mobile device, you will need to access your Drew Google account on the web. You only need to do this once, so if you've already logged in to your Google Apps account, you do not need to repeat this step. 1. Sign into your Drew Google account on the web. The easiest way is to simply go to http://mail.drew.edu. 2. Be sure to accept the Google Terms of Service and complete the "CAPTCHA." 3. Proceed to the instructions for your device. |
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Adding your Drew account as a Google accountSome people may notice that they won't have access to Drew's global contact list in older versions of iOS using this method (this means you will see auto-fill work for people you have emailed in the past, but possibly not for Drewids you've never emailed before).
Note: "Push" is not supported with Google Mail viewed in the native iPhone Mail app, which means your phone may not routinely check for email messages. To check how your phone is set up, go to Settings > Mail > Accounts > Fetch New Data. Make sure your Drew account is set to "Fetch" and scroll down to set how often you would like your phone to check for new emails. AddingIf your Drew account is set up as an Exchange accountThese instructions remain at present, but the device password this method relies on will be going away as Google adjusts what login options we can use on our Workspace accounts. If you have not set up your account this way already, please scroll back up and use the other directions. Expand | | ||
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Android
(most Samsung, HTC, LG, Motorola smartphones, Android tablets)
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Faculty/staff users: Under our policy on the responsible handling of University data, Android users who connect their Drew account to their device are required to install and configure the Android Device Policy app for their device. This will allow Drew to lock or wipe the device in the event that it is lost or stolen, and will allow Drew to protect sensitive University data that might be available in Gmail, Drive, or stored on the device. You will be prompted to install the app when adding your Drew email to your phone. In the event your device is lost or stolen, you can go to https://www.google.com/apps/mydevices/ to locate the device on a map, activate an alarm, remotely lock the device, or remotely wipe it. University Technology can also wipe the device remotely if desired. |
Reviewed April 1July 22, 2024