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In addition to tracking individual customer issues, we also use the MI6 system as a tool to track system-wide issues such as unexpected network or server outages as well as planned system maintenance. You may review any current system-wide bulletins via the Technology Support Portal as well as the System-wide Bulletins page on U-KNOW.
Why MI6?
Learn more about why and how Drew's MI6 system was developed in this Technology News blog post.