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- Log in to the account directly.
- Go to http://mail.drew.edu in an incognito or private browsing window (instructions for all popular browsers can be found here).
- Log in using the departmental username (for example, stuactiv) and password. If you do not know the departmental account password, please contact the University Technology Service Center at 973-408-4357.
- Once you are logged into the departmental email, please follow Google's mail delegation instructions.
- A Google domain admin can do this for you if you contact the University Technology Service Center Helpdesk at 973-408-4357 or via email at helpdesk@drew.edu with the usernames ( or email addresses ) of the people whose access needs to be adjusted.
Departmental Email Address Features
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- One inbox which all members of the department who have been granted with delegated access can see.
- Email sent from this address will list both the department name and the sender's email address. For Example: Instructional Technology and User Services (sent by gbartle@drew.edu)
In an effort to reduce the many potential complications from too many email addresses, please consider carefully all new email account requests.
Is a departmental email address right for my office? What other options are there?
- Google offers features with labels and filtering that could prove very useful in a departmental account. Additionally, the tip at this post could help you automate organization by directing, for instance, vendor email to ut+moodle@drew.edu and creating filters for all Moodle emails to go to our Moodle label. (Please note: The tip about dots will not apply to your departmental accounts; only the +.)
- Certain situations may be better suited to an alias than a new account. An alias is simply an alternate email address for receiving email. This solution applies in situations where offices change names over time (Business Office > Student Accounts; emails addressed to both business@drew.edu and studentaccounts@drew.edu can go to the same inbox), but might also apply to a use case in your office.
- See below for more information about Google Groups.
Requests for departmental email addresses must be made by the department head by by emailing helpdesk@drew.edu, opening a support ticket online or by calling the University Technology Service Center Helpdesk at 973-408-4357. Questions about which solution is best for your office can also be submitted to the Service Center.Helpdesk. Please provide the following information:
- Desired email address
- A minimum two word name for the account
- The email addresses of those who should be granted delegated access
- The purpose of the account (so that we can recommend an alternative if a different solution will better meet your needs)
Google Groups
Google Groups are most useful as a discussion board for group members. They also allow for easy file-sharing in Google Drive. It is possible to send an a calendar invitation to the an entire group list.
- The group leader is added as the owner of the group. The owner is responsible for management of the group.
- The owner is responsible for adding and removing members.
- By default, when members are added, they will be set to 'All Email', meaning any posts that go to the group also get sent to the each member's personal Drew email address.
- Group members who want to send e-mails emails from the group address will need to link their personal mailbox to the group. Instructions follow Google's instructions, which are at https://support.google.com/mail/answer/22370?hl=en.
With the exception of Google Groups for Student Clubs, which are managed by Student Activities, University Technology oversees the creation of groups for the Drew community. Requests for a Google Group must be made by the group leader by by emailing helpdesk@drew.edu, opening a support ticket online or by calling the University Technology Service Center Helpdesk at 973-408-4357.
Google Group Features
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