...
Technology Request Portal
You will find groupings of some common request types, informed by feedback from the Drew community. You can also use the Search box to see possible matches from our support documentation site, Technology Help and Information, as well as suggested request types.
...
Use the "Back to results" link to refine your search, check other support articles, or to log a ticket (in the language of the software we use, "Raise a request").
Finance Request Portal
You will see the different types of requests you can submit to the Finance team on this page. You can use the Search box to reduce the list of options.
...
We advise against clicking the "Don't notify me" option.
I can't log in to the portal. What should I do?
Please save anything you are working on in a browser tab and then clear your cache and cookies.
| Expand | ||||||
|---|---|---|---|---|---|---|
| ||||||
|
After clearing the cache and cookies, please visit TreeHouse (https://treehouse.drew.edu) and log in at the uLogin page, and then go to the appropriate link:
- Technology Request Portal: https://help.drew.edu/jirasd/servicedesk/customer/portal/1
- Finance Request Portal: https://help.drew.edu/jirasd/servicedesk/customer/portal/39
Please ignore any prompts from Service Desk/R0B0SQRL/Jira/Atlassian to reset your password. This system relies on your Drew account, so resetting through Atlassian is disabled.
| Tip | ||
|---|---|---|
| ||
We hope that you enjoy using this ticketing system as much as we do.
|
Reviewed July 56, 2023