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Choose "My Requests" to see the open tickets where you are the Reporter (ie, "Created by me").
Choose "All requests" to see the open tickets opened by anyone (ie, "Created by anyone").
You can change the options in any of the dropdowns your open tickets. You will have filtering options so that you can see, for instance, closed requests instead of open ones, or only tickets where you were a participant rather than the primary reporter. of the "FOAP Request" type in the FINANCE REQUEST PORTAL.
Once you see the ticket you want, click on its links in the "Reference" (the JIRASD-## link) or its summary. or "Summary" columns.
A very exciting feature of this new software is that you can not only format the text in your ticket updates, but you can easily add a screenshot using drag and drop, pasting, or browsing your computer.
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