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I can't log in to the portal. What should I do?
If you get an error like "Please ask your Jira Service Management administrator to enable password resets.", ignore the prompt and follow the directions below.
Please save anything you are working on in a browser tab and then clear your cache and cookies.
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We hope that you enjoy using this ticketing system as much as we do.
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Reviewed July 6December 20, 2023