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The Citrix Workspace app is the local client that runs Citrix-hosted applications. It replaces the Citrix Receiver client.

To install the Citrix Workspace App, first download the latest version for your computer.

Windows: Software Center or https://www.citrix.com/downloads/workspace-app/workspace-app-for-windows-long-term-service-release/workspace-app-for-windows-LTSR-Latest.html

Mac: https://www.citrix.com/downloads/workspace-app/mac/workspace-app-for-mac-latest.html

Note for Mac users: if your Mac has an Apple Silicon chip (i.e. M1, M2, M3), download the installer for Apple silicon Macs. The other installer will not recognize an internet connection if installed.

1. Launch the install file and approve installation. Do not enable single sign-on or app protection if asked. Do not check/click Add Account if prompted during installation.
2. After successfully installing, launch Citrix Workspace.
3. Enter your Drew email address and click Continue. 
4. Enter your Drew username and password and click Sign In.
   1. If you are enrolled in Duo Security, type in the method you usually use (such as push1 for a Duo push or phone1 to get a call on your main phone). Approve the Duo log in.