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To configure your iPhone or iPad, please follow the instructions available at Google Support.  Please note that you access Google by using the "Microsoft Exchange" server type on your phone. If you use the "Google" option, you may not have access to the global contact list for the Drew domain, and email will only show up on your device periodically instead of as soon as it is received.  Please also note that, although Google has disabled Exchange support for gmail.com accounts, it remains available for Google Apps accounts.

  1. Go To the "Settings" app on your phone.
  2. Select "Mail, Contacts, Calendars"
  3. Select "Add Account".
  4. Select "Exchange".
  5. Enter your Drew email address and uLogin password (or device password, if you have enrolled in the Duo Two-Factor Authentication service) in the fields on the screen.  Use an informative name for Description such as "Drew Email". Click Next.
  6. Enter the the following information into the open fields.

    Email= username@drew.edu (should be filled in from prior screen)
    Server= m.google.com
    Username= username@drew.edu
    Password= Your Drew uLogin Password, or if you have enrolled in the Duo Two-Factor Authentication service, your device password (should be filled in from prior screen).

    When you are finished entering all the information please click on Next.



  7. Choose what to sync. For example, here we turned off "Reminders" sync. Click Save.

Note:  The password for your account will not actually be checked until you select "Save" above.  Thus if the password was not entered correctly you may be prompted to reenter it.

Adding your Drew account as a Google account

Although the University recommends using the Exchange account type for the reasons listed above, we realize some people prefer to add their account as a Google account. For those individuals, we provide these instructions. Support for this type of set up may be limited.

Warning

Please note: Some people prefer to use the Gmail app. We have seen recently that some people are unable to add their Drew account to directly in the Gmail app. However, following the steps below to add your Google account in Settings on your device will work, and you can access your Drew email via the default Mail app on your iOS device. You can then choose to use the native Mail app, or you can return to the Gmail app and add your Drew account successfully.

 

  1. Go To the "Settings" app on your phone.
  2. Select "Mail, Contacts, Calendars"
  3. Select "Add Account".
  4. Select "Google".
  5. Enter your Drew email address. Leave the password field blank. Choose Sign In.
  6. Enter your Drew username and password. Choose Login. If you are using Duo Security, login the way you normally would on a computer browser.
  7. Review the iOS permissions. If you approve, choose Allow.
  8. If you wish to turn a specific feature off, touch the button to the right of that feature. When satisfied, choose Save in the top right.

    Note:  The password for your account will not actually be checked until you select "Save" above.  Thus if the password was not entered correctly you may be prompted to reenter it.
  9. You should now see a Gmail account in the Accounts list on the Mail, Contacts, Calendars screen.

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