Google provides a broad range of options for connecting mobile devices to Google Apps. There are options for iOS devices (iPhone, iPad), Android phones and tablets, Windows Mobile devices, and Blackberry devices. University Technology will support iOS, Android, and Windows Mobile, and will offer best effort support for BlackBerry.
Faculty and staff users who are required to receive email on a mobile device for work purposes should follow the procedures in the stipend request form. All faculty and staff also have the option of using their personal devices to send and receive Drew email.
For non-Android devices, University Technology recommends connecting to Google Apps with Google Sync support (see below for Android instructions). This support provides connectivity to Google Apps as if it were a Microsoft Exchange server. As such, you will use the following settings:
Password: your uLogin password
If you have enrolled in the Duo Two-Factor Authentication service, use your Device Password instead.
Domain: leave blank
Instructions for specific devices are below.
Before you begin
The Terms of Service for using Google Apps is only available on the web, so before you set the account up on a mobile device, you will need to access your Drew Google account on the web. You only need to do this once, so if you've logged in to your Google Apps account in a training session or another time, you do not need to repeat this step.
1. Sign into your Drew Google account on the web. The easiest way is to simply go to http://mail.drew.edu.
2. Be sure to accept the Google Terms of Service and complete the "CAPTCHA."
3. Proceed to the instructions for your device.
Currently, users must explicitly enable IMAP before they are able to connect Mac Mail, Thunderbird, or another mail client to their account, or to set up their mobile device using the default Gmail settings. This must also be done from the web. Please visit https://support.google.com/mail/troubleshooter/1668960?hl=en#ts=1665018 to see how to enable IMAP.
iOS (iPhone, iPad)
To configure your iPhone or iPad, please follow the instructions available at Google Support. Please note that you access Google similarly to how you used to access the Drew Mobility Server, by using the "Microsoft Exchange" server type on your phone. Do NOT use the "Gmail" option, it will not work fully and you will not get calendars and contacts on your device, and email will only show up on your device periodically instead of as soon as it is received. Please also note that although Google has disabled this support for gmail.com accounts it remains available for Google Apps accounts.
1. Go To the "Settings" app on your phone.
2. Select "Mail, Contacts, Calendars"
3.Scroll down to "Add Account".
4. Select Microsoft Exchange Account
5. Enter your email address and uLogin password in the fields on the screen. Use an informative name for Description such as "Drew Email". If you have enrolled in the Duo Two-Factor Authentication service, use your Device Password instead of your uLogin password.
6. Please enter the the following information into the open fields.
Password= Your Drew uLogin Password. If you have enrolled in the Duo Two-Factor Authentication service, use your Device Password instead.
When you are finished entering all the information please click on "next"
7. Make sure your Mail, Contacts and Calendars are all turned on. Then click "save".
If you successfully entered everything correctly then email should start filtering into your Drew Google account.
Android: (most Samsung, HTC, LG, Motorola smartphones, Android tablets)
Android phones have native support for Google Services built in. To configure your Android device follow the instructions at Google Support. You can have multiple Google accounts on your phone and it will show both sets contacts and calendars (calendars from different accounts have different colors by default). Most other Google apps on the device allow you to switch which account is active or switch between accounts interactively.
While different Android phones from different vendors may look slightly different, here's the procedure for an Android 4.2 phone:
1. Go To the "Settings" app on your phone.
2. Scroll down to "Accounts" and select "Add account":
3. Select the "Google" option (you may see different types of accounts on your device).
4. Select "Existing".
5. Enter your Drew email address and your uLogin password. If you have enrolled in the Duo Two-Factor Authentication service, use your Device Password instead.
6. You may receive a screen offering to configure Google Play Store, you can select "Not now" here.
7. Your phone will work for a moment, and if successful will show that information is configured to sync to your phone.
Faculty/staff users: Under our new policy on the responsible handling of University data, Android users who connect their Drew account to their device are required to install and configure the Google Apps Device Policy app for their device. This will allow Drew to lock or wipe the device in the event that it is lost or stolen, and will allow Drew to protect sensitive University data that might be available in Gmail, Drive, or stored on the device.
Open the app after installing, and click "Next".
Select "Activate" to activate the Device Policy app to manage your device.
Click on "Enforce" to enable the policy for your device.
You will see your device properly managed and synced once this is complete. You can now exit the app.
In the event your device is lost or stolen, you can go to https://www.google.com/apps/mydevices/ to locate the device on a map, activate an alarm, remotely lock the device, or remotely wipe it. University Technology can also wipe the device remotely if desired.
Google also supports Google Sync for Windows phones. Click here for instructions.
BlackBerry 10 devices (Z10, Q10) can also be set up with Google Sync. Instructions are available at the BlackBerry site using the settings shown at the top of this page.
For BlackBerry 6 and 7 devices (most newer Bold, Torch, and Curve devices) you configure your device to use the BlackBerry Internet Service (BIS). Your BlackBerry will recognize the Gmail server and allow for calendar, contact, and email synchronization. Please note you cannot have two accounts on your device with the same email address so you'll have to remove whatever email support you have on the BlackBerry now and replace it with the BIS connection when Google Apps for Drew is active.