How can I find the latest Ellucian documentation regarding a release, a patch, list of change requests that have been delivered? How can I find training videos?

Step-by-step guide: Documentation

  1. Log into the Ellucian Customer Center at https://ellucian.okta.com/ or https://www.ellucian.com/customer-center
  2. Click Resources along the top menu
    CC Resources Page
  3. Select the desired Documentation library from the list on the right
  4. Restrict your search using the Documentation Library drop-down menu, the search box, or the Refine Documentation links. You can also scroll through the pages of documentation to find what you are looking for.
    Doc Lib MenuRefine Documentation
  5. Once you've found the desired documentation, click the link to open the Documentation Detail and then choose to Preview, Download Latest Version, and/or Follow Documentation.
    Documentation Detail
    1. Your Customer Center home page displays the items you follow beneath your and your institution's cases.

Step-by-step guide: Video Training

Ellucian now offers an "Ellucian Training" YouTube channel with numerous training videos available - no log in required. Visit Ellucian Training on YouTube.

For a basic Banner 9 Overview and Navigation course (intended for those new to Banner), follow the steps below.

  1. Log into the Ellucian Customer Center at https://ellucian.okta.com/
  2. Click Resources along the top menu
    CC Resources Page 
  3. Follow the link in the Knowledge column to On-Demand Training
  4. In the Banner 9 Overview and Navigation course box, click View Course.