What is the Ellucian Customer Center?
This is the secured location where Ellucian provides access to documentation libraries, communities (places to ask others in your field questions about their use of Ellucian products), the support center (for asking questions of Ellucian support), and other resources.
The Customer Center replaces the former Ellucian HUB.
Ellucian provides a PDF of Frequently Asked Questions.
Information and images below will be updated as quickly as possible. In the meantime, please continue to log in to the Customer Center via the https://ellucian.okta.com/ link (using your HUB credentials, if you had them; requesting a new account if not).
Browser Compatibility Statement
Ellucian provides the following Customer Center Browser Compatibility PDF, identifying these browsers as ones in which you can access the Customer Center:
- Chrome
- Firefox
- Microsoft Edge (Version 41.1 or later)
- Safari
Internet Explorer is NOT supported.
Step-by-step guide
- If you do not already have access to the Ellucian Hub:
- Go to https://ellucian.okta.com/
- On the bottom right there is a prompt to 'Sign Up for a Hub account'
- Follow the instructions and submit
- You will receive an email in a couple of days
- If you already have access to the Ellucian Hub:
- Go to https://ellucian.okta.com/
- Enter your username and password
- Click Sign In
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