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Welcome to

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The image below gives an overview of the menus in Confluence. The menus give you access to all the available actions on your Confluence site.

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Menu or option

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Explanation

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Browse menu

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The 'Browse' menu gives access to wiki content such as pages, news items, etc, and allows you to browse the People Directory. If you are an administrator, the space and site administration options appear here too.

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User menu

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After you have logged in, your name will appear at top right of the screen. The 'User' menu appears when your cursor hovers over your name. The menu allows you to log out, access your user profile or view your editing history, personal labels and page watches. You can also retrieve drafts of pages you are editing.

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Search box

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Type into this box and press 'Enter' to search.

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Edit button

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The 'Edit' button allows you to edit the page.

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Add menu

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The 'Add' menu allows you to add things to a page or space.

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Tools menu

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The 'Tools' menu contains miscellaneous actions relating to the page.

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Labels

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This line shows labels (or tags) attached to the current page.

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If your Confluence administrator has customised your Confluence site, then the menus may appear in different positions from those shown here.
If you are not logged in to Confluence, the 'Browse' menu and the 'User' menu will not appear. Instead, a 'Log In' link will appear.

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Now that you have seen how the menus work, you are ready to start creating content in Confluence. Let's begin by adding a new space.

  1. Log in to Confluence, if you are not logged in already, by clicking the 'Log In' link at the top right of your Confluence screen.
  2. Right-click the 'Dashboard' link at the top left of your screen and open the link in a new browser window. Hint: Perform the rest of these instructions in the new browser window.
  3. Your Confluence Dashboard appears in the new window. On the left of the screen is a list of spaces. (The Demonstration Space will be one of those spaces.)
  4. Click the 'Create a space' link, located below the list.
  5. The 'Create Space' screen appears.
  6. In the 'Enter a Space Name' box, type a name for your new space. You may want to use your department name (e.g. 'IT', 'Finance' or 'Marketing') or a name that identifies the purpose of the space (e.g. 'Test Space').
  7. In the 'Enter a Space Key' box, type a short abbreviation of the space name (e.g. 'IT' or 'TEST').
  8. Under 'Who can use this space', all the boxes are ticked. You don't need to change anything at this time. For information about space permissions, please see the documentation.
  9. Under 'Choose Theme', the 'Default Theme' is selected. Keep the Default Theme for now. For information about themes, please see the documentation.
  10. Click the 'OK' button, located at the bottom of the screen.
  11. The home page of your new space appears.

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U-KNOW, the Drew University Enterprise Wiki Tool!

U-KNOW is a great resource for departments or ad-hoc teams to keep track of projects, business processes, meeting minutes and agendas, and any other information about how your departments work. It is running on the Atlassian Confluence software. Below you will find information about what a wiki is and potential uses for U-KNOW. To the right are links to documentation explaining the functions within U-KNOW.

What is a wiki?

A wiki is a piece of software that allows you and your colleagues to create and edit web pages quickly and simply. Just click, edit and save. Content is published immediately. Within U-KNOW all of the separate wikis are organized into "spaces". Each team can have its own space within U-KNOW. Security roles can be used to allow each team to maintain control over their portion of the U-KNOW software and the information it contains.

What is a space?

A space is an area within Confluence containing your wiki pages. You can think of each space as a sub-site, or mini-site, each with its own home page.

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New spaces can be created, and you can protect your space to allow or restrict access based on roles or individual users as needed. All of the spaces you have access to will be shown on the Dashboard when you login to the U-KNOW site.

What is the Dashboard?

The Dashboard is the home page of your U-KNOW wiki. The Dashboard contains a list of all the spaces you have access to within U-KNOW, as well as a list of recently updated content.

What is Confluence?

Confluence is an enterprise wiki with some extra communication tools, including news items (blogs) and RSS feeds.

What makes Confluence an enterprise wiki?

Different organizations use Confluence for different purposes: as a company intranet, corporate website, project workspace, knowledge base, documentation site and a host of other implementations. All these are made possible by Confluence's enterprise-appropriate features, including: security permissions at the page, space and site level; content structuring and restructuring options and more.

How do I use U-KNOW?

Check out the Welcome to Confluence tour for the basics. A few additional articles appear in the box to the right.

If you have questions, log a ticket at help.drew.edu, call the User Experience team at 973-408-4357, or email ux@drew.edu.

What is the difference between space and page permissions?

Here is an analogy: A space is a building, and the space permissions are the keys to the building - some keys grant only view privileges (so maybe employees can see the pretty things in the building, but they can't move around the furniture, because they only have view access - the whole key/building analogy is a little wobbly on this one), and some keys grant edit privileges (so specific groups or individuals can move around the furniture and even change the location of the rooms, since they have add/delete pages permissions; they can also make copies of the keys, if they have restrictions access). If an individual is not listed either in a group or individually at the space level, they cannot get a better key to a room inside - a specific page in the space - because their key to the building only allows view access (or they don't have a key at all!).


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Welcome to Confluence

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Reviewed June 7, 2023

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Now you will create a page in your new space. Hint: Perform these instructions in the new browser window which you opened previously. (See Creating a space).

  1. Under the 'Add' menu, select 'Page'.
  2. A new, blank page appears.
  3. Click in the box near the top of the screen, where the words 'New Page' appear. The words 'New Page' will disappear. Type a title for your page (e.g. 'About this space').
  4. Click in the large 'Rich Text' area, below the symbols 'B I U'. Type a sentence or two (e.g. a description of your space).
  5. Press the 'Enter' key twice, to create two new lines.
  6. Select 'Heading 2' from the 'Format' box above the 'Rich Text' area, then type 'This is a big heading'.
  7. Press the 'Enter' key twice more to create two more new lines.
  8. Select 'Heading 5' from the 'Format' box, then type 'This is a small heading'. Below the 'Rich Text' area you will find the page's Location, Restrictions and Labels. You don't need to change anything at this time.
  9. Click the 'Save' button.
  10. You can now see your newly created page.

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This tutorial introduces you to the Confluence Rich Text editor, which is similar to text editors you may have used in other software programs. Alternatively, you can choose to use Wiki Markup (a simple content-formatting language, known as Confluence Notation). A quick notation guide, Notation Help, appears at the right of the screen when you choose the 'Wiki Markup' edit tab. You can then click the 'full notation guide' link to view the full Notation Guide. For more information about Confluence Notation, please see the documentation.

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In the previous step, you created a page with some sample content. Now you will edit the page you have created and add some more content.

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These instructions assume that you are using the Rich Text Editor.
If you are using Wiki Markup instead, please take a look at the documentation on working with images, working with links and working with tables.

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Now you will use the Dashboard to navigate to the new page and the new space that you created in previous steps of this tutorial.

  1. Right-click the 'Dashboard' link at the top left of your screen, and open the link in a new browser window. Hint: Perform the rest of these instructions in the new browser window.
  2. Your Confluence Dashboard appears in the new window.
  3. On the right of your Dashboard, under the heading 'Recently Updated', is a list of pages that have recently been added or edited. The page that you previously created will appear in this list (unless many other pages have been added or edited in the meantime). If your page doesn't appear in the list, skip this step and go to step 6.
  4. Click the name of the page that you previously created.
  5. Your page appears.
  6. Click the 'Dashboard' link at the top left of the screen. Your Confluence Dashboard appears again.
  7. On the left of your Dashboard is a list of spaces. Next to each space's name is the 'space' icon
  8. Click the name of the space that you previously created.
  9. The home page of your space appears.

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The Dashboard is the home page of your Confluence wiki. The Dashboard contains a list of all the spaces within your wiki, as well as a list of recently updated content.
From the Dashboard, you can click any space's name to go to the space's home page.
To get to the Dashboard from anywhere within your wiki, click the 'Dashboard' link at the top left of your screen.

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Now you will change your Confluence 'Full Name' (that is, the name by which you are known to other Confluence users) and profile picture (that is, the picture by which you are known to other Confluence users).

  1. Log in to Confluence, if you are not logged in already, by clicking the 'Log In' link at the top right of your Confluence screen.
  2. From the menu under your name, select 'Preferences'.
  3. The 'View Profile' tab of your user profile appears.
  4. Click the 'Edit Profile' tab.
  5. In the 'Full Name' box, correct the spelling or type an alternative version of your name (e.g. a nickname).
  6. Click the 'Save' button.
  7. Your Full Name has now been changed. Hint: Changing your Full Name does not affect your login name (i.e. username).
  8. Under the 'Your Profile' menu at the left of the screen, click 'Profile Picture'.
  9. Click the 'Browse' button, and select a photo of yourself (e.g. a GIF, JPG or PNG file) from your computer. Then click the 'Upload' button. If you don't have a suitable image file, select one of the 'Default Icons' instead. Here are some of them. You will find more on your Profile Picture screen.
  10. If the picture you selected is too big, you can now trim it. You will see your picture, with a highlighted box somewhere in the middle. Click and drag the box so that it covers the area of the picture you want. Pull the corners of the box in or out to select a larger or smaller area.
  11. Click the 'Save' button. Confluence will use the area of the picture which you have selected, and will resize it to the required size (48 pixels by 48 pixels).
  12. Your profile picture will appear next to any comments that you add and next to your updates on the Dashboard. Here's an example:

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Your user profile contains your user details (e.g. your name, your picture and your password) and your Confluence user preferences (e.g. time zone and email format). For more information about updating your user profile, please see the documentation.

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Now you will add a comment to the page that you previously created. (See Creating a page.)

  1. Go to your new page. For assistance on finding the page, please see Using the Dashboard earlier in the tutorial.
  2. Click the 'Add Comment' link at the bottom of the page.
  3. A 'Rich Text' area appears at the bottom of the page.
  4. Type a remark about the page.
  5. Click the 'Post' button.
  6. Your comment now appears at the bottom of the page, together with your name, the profile picture you added previously (see Updating your user profile) and the time your comment was made.

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Posting comments in Confluence allows you and your colleagues to hold discussions within your wiki. You can often use the wiki instead of email, for example.

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Now you will create a news item in your new space. Hint: Perform these instructions in the new browser window which you opened previously. (See Creating a space).

  1. Under the 'Add' menu, select 'News'.
  2. A new, blank news item appears.
  3. Click in the box near the top of the screen, where the words 'New News' appear. The words 'New News' will disappear. Type a title for your news item (e.g. 'Latest update').
  4. Click in the large 'Rich Text' area, below the symbols 'B I U'. Type several sentences. Below the 'Rich Text' area are the page's Labels and Posting Day (which defaults to today). You don't need to change anything at this time.
  5. Click the 'Save' button.
  6. You can now see your newly created news item.

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What is a news item?Confluence news items are special pages found in the 'news' section of each space. They can be announcements, journal entries, status reports or any other timely information you would categorise as news. News items are also known as 'blog posts'.
For more information about working with news, please see the documentation.

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