Returning to the Forest from Drew Virtual Time
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While employees were working remotely, we suggested forwarding our phones. As people return to campus, here are the steps to take. FromSet your desk phone back to Available
If you wish to change your availability state from a different phone or make other changes, please continue reading below. Update your Voicemail GreetingEspecially if you will only be on campus some days during the week, you will want your voicemail greeting (the message that plays when someone is directed to your voicemail) to reflect this.
Delete VoicemailsAlthough you receive voicemail recordings in your email, they continue to live in your voicemail storage until you choose to delete them. Once you hit 60 messages, you will no longer be able to receive voicemail messages. Follow the directions at Deleting Mitel Voicemail Messages to delete messages. |
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Soft key: Our directions refer routinely to soft keys. These are the 5 thin black buttons under your phone's screen. Their function changes depending on the state of your phone (if you're making a call, checking your voicemail, etc). |
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Change What Will Happen for Each Availability State on Your Phone
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The default for all of the Availability States is to forward to voicemail (7101 for forwarding; note that you would call 4933 if trying to retrieve voicemail from off-campus). If you wish to change that default behavior for a particular state, follow these steps.
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Example: Going on Vacation for a Week
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To Change Current Availability StateFrom your desk phone
From another phone
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