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Some of the specific questions we have been asked are listed and answered below. 

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titleHow do I set up an auto reply?

Google calls the auto reply a "Vacation Responder". Instructions for setting one up, choosing the dates when it will send, adding the message, and deciding who will receive the response, can be found at https://support.google.com/a/users/answer/9259846?hl=en#1.7.


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titleHow do I send an email to a list of addresses in a spreadsheet?

To upload a spreadsheet of contacts, it needs to be saved as a .csv file. This means a "comma separated values" file as opposed to an Excel file. You can mark this when you go to "Save As" and use the drop-down box to change the type of file.
Next, go to Contacts (

now

in the Apps grid next to your Google profile icon). Expand the 3 hamburger menu on the left and click the word "More" to expand that section of the menu. Choose "Import" and navigate to your file.
For a step-by-step import tutorial straight from Google: https://support.google.com/contacts/answer/1069522


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titleHow do I create a contact group?

Google's instructions can be found at: https://support.google.com/mail/answer/30970?hl=e
Note that Google uses the term "Labels" to reference a group name.


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titleHow do I access an account that was delegated to me?

To access delegated account please follow steps below:

1. Click on the image or initial icon at the top right corner of your screen
2. In the drop-down menu that appears, once the mailbox has been delegated you will see the mailbox listed with (delegated) after the email address. Click on the delegated account (note: If you have a lot of shared mailboxes, you may need to use the scrollbar on the right to view them all).
3. The shared/delegated account will open in a new tab or window. It will look just like another inbox but will NOT include: 

  • Chat
  • Calendar, Docs/Drive, Sites (calendars are delegated separately and will be accessed through My Calendars or Other Calendars in your Google Calendar view)
  • Add-ons
  • Access to some account settings
  • Themes

Note: Once you have been added as delegate it may take up to 24 hours for delegated account to appear below your primary account.

Additional Resource:

We once offered a workshop on Managing a Gmail Inbox. The slides can be viewed here.

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