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If you are hosting a Zoom meeting:

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  1. Launch the Zoom desktop client on your device.
  2. If you're not already logged in, click Sign In
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  3. Next, click Sign In with SSO. (starred and highlighted in image below)
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  4. If the screen prompts for:
    1. Company Domain, enter "drew" and click Continue.
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    2. Search Company Domain, enter your Drew email address and

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    1. click Continue
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  2. If you are brought to a uLogin page, enter your Drew credentials (and approve login with Duo)
  3. If the desktop client does not automatically open with you logged in, either:

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      1. Click Open Zoom Meetings

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      1.  on the dialog shown by your browser. If you don't see a dialog,

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      1. click Launch Zoom

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      1.  on the webpage.

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      1. Click Open zoom.us.
    2. Click New Meeting to start a new meeting, or click Meetings at the top to start a meeting already scheduled


    If you are participating in a Zoom meeting:
    First, follow steps 1-6 above to make sure you are logged in to the desktop client. If clicking the URL of an existing meeting does not work:then launch the desktop client:


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    1. If you have a Meeting ID and Passcode (if the passcode is required), open the Zoom desktop client.
    2. Click Join a Meeting and enter that information when prompted.
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    Videos saved to the Zoom Cloud Storage

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    * Consider deleting (examples): recordings of regular meetings from completed Spring classes; recordings of routine departmental meetings with completed minutes 
    * Consider downloading and storing locally or on Drive: recordings or transcripts needed for ongoing work.  Examples: audio and chat transcripts from a routine meeting; Recordings of meetings or events that may have historic archival value, such as commencement events, guest lectures, or major campus announcements. (Note that many events are already available on the Drew YouTube channel: https://www.youtube.com/drewuniversity)
    * Consider keeping on Zoom: recordings in active use that are linked from other websites. Examples: faculty development sessions linked from shared faculty Moodle pages

    Additional information for faculty trying to download Zoom videos:

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    If you've already successfully completed one of these sections, skip to the next one.

    A. Download video from Zoom cloud

    1. Visit drew.zoom.us
    2. Sign in (you'll have to approve Duo login)
    3. Click on the Recordings link in the left menu to view Zoom recordings that were saved to the Zoom cloud
    4. Click on the link to the meeting (lecture) you want to download
    5. Highlight the "Shared screen with speaker view" file and click the download icon that appears - the arrow pointing down to a line. This usually saves to the downloads folder on your computer.
    6. Repeat for any other videos you need to download

    Note: If you have students whose first language is not English, they may find the "Audio transcript" file helpful - but make sure they know that those files are not completely accurate and can sometimes confuse the reader instead of helping.

    B. Find the Saved File(s)

    1. Open your Downloads folder by clicking the Start menu in the bottom left corner of your computer screen and typing in "Downloads" - it may not be the only option, so make sure you choose the one that says "file folder" in tiny print (if you are on a Mac, you should be able to view your recent files in Finder)
    2. If you see the video files, yay! Go to section C.
    3. If you do not see the video files, we will need to do a Zoom or Bomgar session to find out where they're saving. Let us know when you're free.


    C. Upload the video file(s) to Moodle

    1. Watch this video from Instructional Technology which shows how to do this: https://youtu.be/Gobp0ku_EzA
    2. If you have any questions, let us know when you're free so we can schedule an appointment.


    Zoom tutorials

    Is Zoom down?

    Like many services, Zoom has a status page that will tell you if the service is experiencing disruptions. You can always check https://status.zoom.us/ to see if there is a widespread interruption.