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Not everyone wants to use a web browser to access their email. If your preference is to use a separate email client, you will need the following server settings and information to be successful.

Please keep in mind that those signed up for Duo Security will need to retrieve their device password from the self-service portal.

Before you begin

The Terms of Service for using Google Apps is only available on the web, so before you set the account up on a mobile device, you will need to access your Drew Google account on the web. You only need to do this once, so if you've already logged in to your Google Apps account, you do not need to repeat this step.

1. Sign into your Drew Google account on the web. The easiest way is to simply go to http://mail.drew.edu.

2. Be sure to accept the Google Terms of Service and complete the "CAPTCHA."   

3. Proceed to the instructions for your device.  

All the necessary instructions, minus our special settings: https://support.google.com/mail/troubleshooter/1668960?hl=en#ts=1665018,1665139

Mail on a Mac

  1. Open the Mail app
    1. If you see a prompt to add an account when you open Apple Mail, skip to step 5
  2. Select the Mail menu at the top, and then Preferences
  3. Open the Accounts section
  4. Click the + button in the bottom corner
  5. Choose Google
  6. Type your name
  7. Type your full email address (username@drew.edu)
  8. Type your password. If you are signed up for Duo Security, you'll have to enter your device password
  9. Click Continue
  10. Confirm that your email address is correct and click Create
  11. In the Accounts window, select the Drew Google account on the left side 
  12. Click on the drop down box for Outgoing Mail Server (SMTP) and choose Edit SMTP Server List...
  13. Highlight the Gmail (smtp.gmail.com) SMTP server in the top box and click on Advanced in the lower half of the window
  14. Change the username from <your username> to <your username>@drew.edu, e.g. rspivak to rspivak@drew.edu
  15. This may clear the password box, if it does, re-enter your Drew password or your Drew device password (from http://www.drew.edu/scripts/ut/2factor) if you are enrolled in Duo Security
  16. Click on OK to save the changes.
  17. Close the Accounts window

 

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