The Citrix Receiver is the local client that runs Citrix-hosted applications.
Browser note
Currently the Citrix ICA Plugin does not function in 64-bit versions of Chrome. If you have trouble using Chrome to launch Citrix Applications, please try using a different browser.
Tested browsers include:
PC: Firefox, IE, Opera, Chrome 32-bit
Mac: Firefox, Safari, Chrome 32-bit
Step-by-step guide (for PC)
Citrix Receiver for Web Plugin
Citrix Storefront (the website where apps are listed) uses a browser plugin to detect the Citrix software. The below screenshots are of Firefox, but all browsers listed above will need to allow/unblock this plugin. This is the same for all of our web app installations, like Bomgar. If any of the screens below don't appear, check for a blocked plugin in the browser address bar.
You will be prompted to install the Citrix Receiver. Click the checkbox to agree with the license agreement (you may read the agreement first if you like). Click Install.
After the installer downloads, you may be prompted to Save or Run the file. You will see examples below of Firefox prompts (Save File, then click on it in the Downloads drop down) and Internet Explorer prompts (Run, then Yes).
Click Start. Review and accept the license agreement.
Do not enable single sign-on.
We recommend changing the option for sending usage data to Citrix to "No".
Click Install.
At the end of the installation, you will get the "Installed Successfully!" message. Choose Finish.
After the installation completes, the Citrix site will detect Citrix Receiver and prompt you to Allow the "Citrix ICA Client" plugin. In IE, choose "Allow." In Firefox, choose "Allow," then "Allow and Remember."
You will then be sent to your Citrix Receiver for Web CloudPC Desktop. This is where you can customize your available applications. to add an application, follow the arrow and click on the + sign on the left.
Navigate to the section containing your applications by clicking on the plus sign to the left. These categories are similar to the folders in the previous CloudPC system. If you wish, you can also use the Search bar in the upper right of the CloudPC Desktop. Please note: Your list of available applications depends on your role(s) at Drew.
Clicking the application name in either the Applications Menu or the Search will add it to your CloudPC Desktop. Single-click an application to launch.
Step by Step Guide (for Mac)
Citrix Receiver for Web Plugin
Citrix Storefront (the website where apps are listed) uses a browser plugin to detect the Citrix software. The below screenshots are of Firefox, but all browsers listed above will need to allow/unblock this plugin. This is the same for all of our web app installations, like Bomgar. If any of the screens below don't appear, check for a blocked plugin in the browser address bar.
You will be prompted to install the Citrix Receiver. Click the checkbox to agree with the license agreement (you may read the agreement first if you like).
After the installer downloads, you may be prompted to Save or Run the file. Run the installer by clicking in the top right corner to run the dmg file from your downloads.
Open the CitrixReceiver.dmg file you have downloaded and double click on the Install Citrix Receiver application to run the installer.
Please click Continue to allow the installation to proceed through each of the steps of the installation. Click Continue without checking the box when prompted "If you received instructions to set up Receiver with your email or server address, check Add Account, then click Continue.
Run the installer and the following page will appear.
At the end of the installation, you will get the "Installed Successfully!" message. Choose Finish.
After the installation completes, the Citrix site will detect Citrix Receiver and prompt you to Allow the "Citrix ICA Client" plugin. In Safari, choose "Trust." In Firefox, choose "Allow," then "Allow and Remember."
You will then be sent to your Citrix Receiver for Web CloudPC Desktop. This is where you can customize your available applications. To add an application, follow the arrow and click on the + sign on the left.
Navigate to the section containing your application-these are similar to the folders in the previous CloudPC system. If you wish, you can also use the Search bar in the upper right of the CloudPC Desktop.
Clicking the application name in either the Applications Menu or the Search will add it to your CloudPC Desktop. Single-click an application to launch.
Please note: Your list of available applications depends on your role(s) at Drew.
