Drew University is officially a Google campus as of 5/31/2013. We strongly recommend you download Google Chrome as your internet browser, as it works best with the new Google Apps system.

Finding Technology Help on Campus
Faculty/Staff Lab: Brothers College 11, 9:00 am - 5:00 pm weekdays (walk-ins welcome)

Sign up for Workshops
Passwords and Logging In - How to reset your password, password requirements, and tips on keeping your password secure

Microsoft Office Home Use Program (you must be logged in to view)

Duo Security and Two-Factor Authentication

• Self-Service and Enrollment Site (to enroll or find your device password after enrolling)
• Duo Support Issues
• uLogin, Your Way!
• Using a YubiKey to log in

Online Programs:

• Enterprise and Administrative Systems (Student, Financial Aid, Finance, HR/Payroll, etc.): ellucian Documentation Library (you must be logged in to view)
• Moodle: A Faculty Guide
• WordPress: Drew University WordPress Editing and Style Guide

Anti-Virus/Anti-Spyware:

• Virus Troubleshooting

Operating systems:

• Windows 7
  • Installing Service Pack 1
• Windows 8
• Mac OS X

Office applications:

• Microsoft Office
  For more information on using Microsoft office, visit Microsoft's support site. If you need more personalized training, call 973-408-4357 to make an appointment.

• Drew Dissertation Information

• Guidelines for Posters

• help.drew.edu - Learn about Drew's Issue Management System and the Technology Support Portal
• Drew 360 - Information about the University-wide Enterprise Resource Planning (ERP) system.

Guide to Mac OS X Operating System

Macs at Drew

• Connecting a Mac to Drew Network Drives on campus

Drew User Passwords and Keychain Behavior

Faculty and Staff Mac Support

U-KNOW:

• U-KNOW: The University Knowledge Platform

Moodle:

• Faculty Guide to Moodle
• Introduction to Moodle for Students

Access to Files While Off-Campus (Remote Access) - A quick guide to network file and program access when you're not plugged-in to the Drew network

• CloudPC - Software Access from Anywhere
• NetStorage
• Secure FTP access

WordPress: Drew University WordPress Editing and Style Guide

Drew University Technology now recommends that all campus computers download and use Google Chrome as their internet browser. We believe the increased functionality you will find when logged in to your Drew Google account will be very useful.

Start Here: Frequently Asked Questions

Didn't find what you were looking for in the FAQ? Find Technology Help at Drew!

Student Quick Reference page: links for TreeHouse, Moodle, and Network Drives.

Class of 2017: Please register your recommended laptops to receive premium support

Passwords and Logging In: how to reset your password, password requirements, and tips on keeping your password secure

Proxy Access: how to give permission for someone else to view your records in TreeHouse.

Drew Dissertation Information

Introduction to Moodle for Students

Guidelines for Posters

Social Media: A Student's Guide to what the world already knows about you, and how it can directly affect your future employment.

Web Pages for Student Groups:

• Passwords and Logging in
• Two-Factor Authentication with Duo Security
• Sharing files (Trustee Rights on Drew Network Drives)
• Sharing files (Google Drive)

Network drives:
Drew provides storage and collaboration space in drives automatically populated for computers logged in to the campus network.

• For more information about the drives available, please see My Network Drives
• For more information about accessing these drives when off-campus or not logged in to the network, please see NetStorage
• For more information about accessing these drives when on-campus using a Mac, please see Connecting a Mac to Drew Network Drives on campus

Wireless networking:

• Using wireless at Drew
• Wireless Guest Access Policy

Applications available over the network:

• Keyserver and ZenWorks applications
• Installing applications on-campus