Welcome to Drew's Technology Help and Information space on U-KNOW. Use this space to locate information on technology services offered at Drew.
For more information, including service hours and contact information, please visit the Drew University Technology website.
You can also call the UT Service Center during business hours with any questions or to open a service ticket at 973-408-4357 (HELP).
Finding Technology Help on Campus
Instructional Technology Center, Vivian A. Bull Academic Commons, Library room 110, 9:00 am - 5:00 pm weekdays (walk-ins welcome)
See what workshops are being offered
Passwords and Logging In - How to reset your password, password requirements, and tips on keeping your password secure
Microsoft Office Home Use Program (Faculty and staff ONLY – you must be logged in to view)
Duo Security and Two-Factor Authentication
- Self-Service and Enrollment Site: drew.edu/duo (to enroll, find your device password, or manage devices)
- Duo Support Issues
- uLogin, Your Way!
- Using a YubiKey to log in
Online Programs:
- Enterprise and Administrative Systems (Student, Financial Aid, Finance, HR/Payroll, etc.): ellucian Documentation Library (you must be logged in to view)
- Moodle: A Faculty Guide
- WordPress: Drew University WordPress Editing and Style Guide
Drew University is officially a Google campus as of 5/31/2013.
Uploading Contacts to Google Mail Using a Spreadsheet |
How to Use Google Drive |
Setting Up Google Groups |
Anti-Virus/Anti-Spyware:
Operating systems:
Office applications:
- Microsoft Office
For more information on using Microsoft office, visit Microsoft's support site. If you need more personalized training, call 973-408-4357 to make an appointment.
- help.drew.edu - Learn about Drew's Issue Management System and the Technology Support Portal
- Drew 360 - Information about the University-wide Enterprise Resource Planning (ERP) system.
- PDF-XChange Editor
Start Here: Find Technology Help at Drew or check our Frequently Asked Questions
Microsoft Office and F-Secure for Students
Student Quick Reference page: links for TreeHouse, Moodle, and Network Drives, among other things
Drew-recommended laptops: Please register your recommended laptops to receive premium support (you must be logged in)
Passwords and Logging In: how to reset your password, password requirements, and tips on keeping your password secure
Proxy Access: how to give permission for someone else to view your records in TreeHouse.
Thesis and Dissertation Formatting
Introduction to Moodle for Students
CloudPC - Software Access from Anywhere
Social Media: A Student's Guide to what the world already knows about you, and how it can directly affect your future employment.
Web Pages for Student Groups:
You must be an authorized Drew Club or Group Web Editor to use this service. Your site will be set up in Google Sites. Please contact the Office of Student Activities for more information.
U-KNOW: The University Knowledge Platform
Access to Files While Off-Campus (Remote Access) - A quick guide to network file and program access when you're not plugged in to the Drew network
WordPress: Drew University WordPress Editing and Style Guide
- Passwords and Logging in
- Two-Factor Authentication with Duo Security
- Sharing files (Trustee Rights on Drew Network Drives)
- Sharing files (Google Drive)
- What do I need to run my application?
Network drives:
Drew provides storage and collaboration space in drives automatically populated for computers logged in to the campus network.
- For more information about the drives available, please see My Network Drives
- For more information about accessing these drives when off-campus or not logged in to the network, please see MyFiles
- For more information about accessing these drives when on-campus using a Mac, please see Connecting a Mac to Drew Network Drives on campus
- For more information about accessing these drives when on-campus using a Windows computer, please see Connecting a Windows computer to Drew Network Drives on campus
Wireless networking:
