Welcome to Drew's Technology Help and Information space on U-KNOW. Use this space to locate information on all of the technology services offered at Drew.
For more information, including service hours and contact information, please visit the Drew University Technology website.
You can also call the UT Service Center during business hours with any questions or to open a service ticket at 973-408-4357 (HELP).
Drew University is officially a Google campus as of 5/31/2013. We strongly recommend you download Google Chrome as your internet browser, as it works best with the new Google Apps system.
Uploading Contacts to Google Mail Using a Spreadsheet | |
How to Use Google Drive |
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Setting Up Google Groups |
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Finding Technology Help on Campus
Faculty/Staff Lab: Brothers College 11, 9:00 am - 5:00 pm weekdays (walk-ins welcome)
Sign up for Workshops
Passwords and Logging In - How to reset your password, password requirements, and tips on keeping your password secure
Microsoft Office Home Use Program (you must be logged in to view)
Duo Security and Two-Factor Authentication
- Self-Service and Enrollment Site (to enroll or find your device password after enrolling)
- Duo Support Issues
- uLogin, Your Way!
- Using a YubiKey to log in
Online Programs:
- Enterprise and Administrative Systems (Student, Financial Aid, Finance, HR/Payroll, etc.): ellucian Documentation Library (you must be logged in to view)
- Moodle: A Faculty Guide
- WordPress: Drew University WordPress Editing and Style Guide
Anti-Virus/Anti-Spyware:
Operating systems:
Office applications:
- Microsoft Office
For more information on using Microsoft office, visit Microsoft's support site. If you need more personalized training, call 973-408-4357 to make an appointment.
- help.drew.edu - Learn about Drew's Issue Management System and the Technology Support Portal
- Drew 360 - Information about the University-wide Enterprise Resource Planning (ERP) system.
- U-KNOW: The University Knowledge Platform
Access to Files While Off-Campus (Remote Access) - A quick guide to network file and program access when you're not plugged-in to the Drew network
WordPress: Drew University WordPress Editing and Style Guide
Drew University Technology now recommends that all campus computers download and use Google Chrome as their internet browser. We believe the increased functionality you will find when logged in to your Drew Google account will be very useful.
Start Here: Frequently Asked Questions
Didn't find what you were looking for in the FAQ? Find Technology Help at Drew!
Student Quick Reference page: links for TreeHouse, Moodle, and Network Drives.
Class of 2017: Please register your recommended laptops to receive premium support
Passwords and Logging In: how to reset your password, password requirements, and tips on keeping your password secure
Proxy Access: how to give permission for someone else to view your records in TreeHouse.
Introduction to Moodle for Students
Social Media: A Student's Guide to what the world already knows about you, and how it can directly affect your future employment.
Web Pages for Student Groups:
You must be an authorized Drew Club or Group Web Editor to use this service. You must first set up a training at the Student Technology Education Lab (973-408-4357). Please contact the Office of Student Activities for more information.
- Passwords and Logging in
- Two-Factor Authentication with Duo Security
- Sharing files (Trustee Rights on Drew Network Drives)
- Sharing files (Google Drive)
Network drives:
Drew provides storage and collaboration space in drives automatically populated for computers logged in to the campus network.
- For more information about the drives available, please see My Network Drives
- For more information about accessing these drives when off-campus or not logged in to the network, please see NetStorage
- For more information about accessing these drives when on-campus using a Mac, please see Connecting a Mac to Drew Network Drives on campus
Wireless networking:
Applications available over the network:
