Please excuse our appearance as we undergo renovations!
Welcome to Drew's Technology Help and Information space on U-KNOW. Use this space to locate information on all of the technology services offered at Drew.
We are currently fleshing out documentation with information and links that we think you will find helpful. If you find anything that you believe should be included, or if you are curious if we can add something, please let us know!
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- Passwords and Logging In - How to reset your password, password requirements, and tips on keeping your password secure
- Access to Files While Off-Campus (Remote Access) - A quick guide to network file and program access when you're not plugged-in to the Drew network
Anti-Virus/Anti-Spyware:
Operating systems:
Office applications:
- Microsoft Office 2007
For more information on using Microsoft office, visit Microsoft's support site. If you need more personalized training, call 973-408-4357 to make an appointment.
Enterprise and Administrative Systems (Student, Financial Aid, Finance, HR/Payroll, etc.):
- SunGard Documentation Library - must be logged in to view
- Technology News - What's new in Drew technology
- System-wide Bulletins - Announcements, planned maintenance, and unplanned outage inforamtion for users of Drew's network and applications
- MI6 - Learn about Drew's new Issue Management System and the Technology Support Portal
- Drew 360 - Learn about the University-wide initiative to replace AIMS and CampusWeb with a new Enterprise Resource Planning (ERP) system.
Proxy Access: how to give permission for someone else to view your records in TreeHouse.
- U-KNOW: The University Knowledge Platform
Remote Access:
Web Pages for Student Groups:
You must be an authorized Drew Club or Group Web Editor to use this service. You must first set up a training at the Student Technology Education Lab (973-408-4357).
Please contact the Office of Student Activities for more information.
Network drives:
Drew provides storage and collaboration space in drives automatically populated for computers logged in to the campus network.
- For more information about accessing these drives when off-campus or not logged in to the network, please refer to NetStorage.
- For more information about the drives available, please see What Are Network Drives?
Wireless networking:
Applications available over the network: