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COVID-19 and Drew - Helpful Links

Please find the most recent updates and communications regarding COVID-19 and Drew University at Coronavirus Disease 2019 (COVID-19).

A collection of resources for teaching, learning and working remotely is available at the UT website and at Working From Home: Technology FAQ.

If you have a phone extension on campus and need to change your voicemail, see the Drew Virtual Time scenario at Availability States on Mitel Phones.

Welcome to Drew's Technology Help and Information space on U-KNOW. Use this space to locate information on technology services offered at Drew.

For more information, including service hours and contact information, please visit the Drew Instructional Technology or University Technology websites.

You can also call the UT Service Center during business hours with any questions or to open a service ticket at 973-408-4357 (HELP).

Outside business hours (and inside - we won't judge!), you can email helpdesk@drew.edu or fill out a support request at help.drew.edu.


Common Student Questions

Passwords and Logging In

Connecting Your Mobile Devices to Google Apps

Microsoft Office Installation Instructions (you must be logged in to see these pages)

Introduction to Moodle for Students

Thesis and Dissertation Formatting 

CloudPC: For seamless access to Drew's Windows-based software from anywhere in the world

Network Drives - Storage space for you, your department, or your classes

  • MyFiles - to access your network drives using a web browser

Proxy Access Set Up - Instructional video for giving another person access to your TreeHouse information

Common Faculty Questions

Moodle Resources at Drew

Zoom

CloudPC: For seamless access to Drew's Windows-based software from anywhere in the world

Network Drives - Storage space for you, your department, or your classes, hosted locally

  • MyFiles - to access your network drives using a web browser
Common Employee Questions

Passwords and Logging In

Duo Security and Two-Factor Authentication

Connecting Your Mobile Devices to Google Apps

Microsoft Office Installation Instructions (you must be logged in to see these pages)

What browser do I need to run my application?

CloudPC: For seamless access to Drew's Windows-based software from anywhere in the world

Network Drives - Storage space for you, your department, or your classes

  • MyFiles - to access your network drives using a web browser

Using Your Drew Phone or Phone Line

Printing to a Network Printer